Privacy Policy

Bancxento ("we", "us", "our") is committed to protecting the personal information of individuals who interact with our website and services. This Privacy Policy describes what information we collect, how we use it, and the rights you have under Argentine Law 25.326 on Personal Data Protection (Ley de Protección de Datos Personales).

1. Data Controller

The data controller responsible for personal information collected through this website is:

Bancxento
Hipólito Yrigoyen 2888, X5802 Río Cuarto, Córdoba, Argentina
Email: info@bancxento.com
Phone: +54 9 358 654-3815

2. Information We Collect

2.1 Information you provide directly

When you complete a contact form on our website, we collect the following information:

• Full name
• Email address
• Phone number (optional)
• Type of business
• The content of your message

2.2 Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring URL
• Date and time of access

This information is collected through cookies and similar technologies. See our Cookie Policy for details.

3. How We Use Your Information

We use the personal information you provide for the following purposes:

• To respond to your inquiry or request
• To schedule and conduct the free post-sale diagnosis if requested
• To send you information about our services if you have requested it
• To improve the quality of our website and services
• To comply with legal obligations

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: When you submit a contact form, you provide explicit consent to the processing of your data for the purpose of responding to your inquiry.
• Legitimate interest: For the collection of technical information necessary for the operation and security of our website.
• Legal obligation: Where required by applicable Argentine law.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our website or delivering our services, under appropriate data processing agreements
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of Bancxento, our clients, or others

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for a period of two years from the date of submission, after which they are securely deleted unless a business relationship has been established.

7. Your Rights

Under Argentine Law 25.326, you have the following rights regarding your personal information:

• Right of access: To request information about what personal data we hold about you
• Right of rectification: To request correction of inaccurate or incomplete data
• Right of deletion: To request the deletion of your personal data, subject to legal retention requirements
• Right of opposition: To object to the processing of your data for specific purposes

To exercise any of these rights, please contact us at info@bancxento.com. We will respond within the timeframes established by applicable law. You also have the right to file a complaint with the Agencia de Acceso a la Información Pública (AAIP), the Argentine data protection authority.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission protocols and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our website uses cookies to improve the browsing experience and analyze traffic. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact

If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us:

Bancxento
Hipólito Yrigoyen 2888, X5802 Río Cuarto, Córdoba, Argentina
Email: info@bancxento.com
Phone: +54 9 358 654-3815